Change Management


Every workplace is in a state of evolution. Few people perform their jobs as they did two or five years ago. Technological advancements have significantly improved individual productivity, and methods of group collaboration and information storage are changing rapidly in ways that make them more efficient and effective. Yet office design rarely changes at such a rapid pace.

One of the greatest barriers preventing a more effective workplace is that employees can get caught in the methods of the past despite the various modernizations that surround them; they maintain elements of both old and new ways of working and it becomes difficult to fully embrace the new.

Through the process of change management, SKB aims to illustrate to the client how it can develop a more effective workplace. SKB begins the process by garnering an understanding of the organization. The design team observes the intricacies of the work environment from a distance, and then it conducts a series of interviews, oversees focus groups, and orchestrates scenario planning within the office. Having analyzed the data accrued through these exercises, SKB recommends major and minor reengineering processes and alternate layouts. SKB does not prescribe a solution, but instead works alongside the client to help it recognize how these changes may benefit the organization both in its current state and as it continues to evolve in the future.

SKB offers two versions of this analysis and design process: Performance Workplace and SKB Insight.

The Performance Workplace process is ideal for clients with highly specific goals and a firm grasp on what they are hoping to achieve from the reorganization. It can also be extremely effective for those with certain restrictions regarding how much change can take place.

SKB Insight gives direction to those clients who are looking to change the design of their organization but do not have a clear vision of what changes would be most beneficial. The process allows SKB to bring a collection of possibilities to the client rather than expecting an initial direction from the client that the design team would then refine.